Seller Community Forum

1 answers

0 votes

How can i save an item and make it inactive

I want to save certain listings but make them inactive until a later time. Some of the items I do not have here but will be in a few days and don't want to have to redo the listings all over.

asked over 8 years ago

2 answers

0 votes

If i cancel my store will bonanza refund my money?

Hello. I was trying to start a free trial webstore and somehow it switched to a paid webstore and charged me $255. I can't get the "support" to answer my repeated emails. I see an option to cancel my webstore. If I do that will Bonanza refund my m...

asked over 8 years ago

0 answers

0 votes

We cannot not get support to respond to our inquiries

support took our booth down a week again, we have deleted everything we had for sale and have asked them daily to reinstate the booth. we get automated responses acknowledging our emails, but no one has responded to our daily inquirys for over a w...

asked over 8 years ago

0 answers

0 votes

Is anyone else having a problem with the background burner today?

Background burner doesn't seem to be working. It just sits there spinning its wheels.

asked over 8 years ago

3 answers

0 votes

Pricing an item.

Hi, I am from Canada.I wonder what currency showed on my booth in BONANZA,Can$ or US$. For example, if I want to sell an item in Can$ 200.00, how to set it up in my booth, and what that number stands for, US$ OR Can$.

asked over 8 years ago

2 answers

0 votes

Sending a pic in b-mail not working, why?

Tried to send a picture in an email to and from Bonanza ''Messages'' (or B-mail) - I sent it to myself. I used the method of an exclamation point in front of and behind the online pic URL. However in message I got, I noted that the URL was CUT OF...

asked over 8 years ago

2 answers

1 vote

How download photos from phone to bonanza

How to download photos from phone to bonanza

asked over 8 years ago

2 answers

0 votes

How to change booth name on proile page

I am setting up a new booth, on the profile is my user name but I want my booth name, how do I change it?

asked over 8 years ago

6 answers

1 vote

Why have weekends and holidays now been included in shipping times?

We have a shipping profile set up for Priority Mail shipping that shows delivery time on our items on the "shipping options" line. It has been accurate at 5-7 days until this past week. Suddenly the expected arrival date is 10 days! People are inq...

asked over 8 years ago

4 answers

0 votes

Why does the cart show submit your order for approval?

Can anyone tell me why does the cart show submit your order for approval please. It also shows The seller requires that they approve this order before you can complete your purchase.

asked over 8 years ago

3 answers

0 votes

Ebay import not all photos importing

For 2 weeks now I have had to update by ebay imports by putting each photo manually, any suggestions

asked over 8 years ago

5 answers

0 votes

Bad buyer prevention?

Is there a way to prevent buyers' with no feedback from purchasing high priced items with buy it now? I almost got scammed by someone with no feedback. if not, how do i suggest it to bonanza? Ebay has this feature and I am very hesitant to list mo...

asked over 8 years ago

1 answers

0 votes

Is anyone else's categories being cut off on your home page?

Hello. I just noticed tonight that some of my categories are no longer showing all of the text. I see some periods after a few of the categories for the categories that have more text than others. Is this happening to anyone else? If not, then ...

asked over 8 years ago

1 answers

0 votes

Never Mind.I found it.

found what i was looking for. The other day someplace on bonanza I am pretty sure I saw where if you referred a member both you and the new member would receive either 5000 or 10000 tokens when the new member made their first sale. Now i can...

asked over 8 years ago

3 answers

0 votes

Can you save items for sale to list them later?

I have winter items that I would like to remove for now but hate to lose the listing entirely. Is there a place to store inactive listings?

asked over 8 years ago

2 answers

0 votes

I just got a new banner for my new shop and can't figure out how to download it.

I can't see directions anywhere, and clicking on the one they gave me won't work...help please?

asked over 8 years ago

1 answers

0 votes

Is it normal in bonanza for not responding to questions ?

is it normal in bonanza for not responding to questions ? i have send multiple questions for the last week and there was no replay . my booth waiting for administrative review since February 9 while booth are reviewed within 24 hours . s...

asked over 8 years ago

0 answers

0 votes

About “ships from” display

Excuse me, I have a problem. I am a seller from China, but I have a part of the goods produced in the United States and ships from United States, how should I set up so that storefront can show my goods from the United States

asked over 8 years ago

2 answers

0 votes

Adding a tracking number

So, I mailed out package and came home to add the tracking info but can't find the place to do this. The sold item has a message saying that I should add tracking info but no link to do this. Can anyone help me?

asked over 8 years ago